Find answers to our most commonly asked questions
Welcome to our Frequently Asked Questions page.
Here you will find answers to some of the more commonly asked questions from our students.
If there are any questions that you have that are not answered below, or if you would like to have further clarification please email us at edu@cubewise.com
Platform Walkthrough
Watch this video for a walkthrough on the platforms you need to know for your upcoming training session.
Power User Plan
| wdt_ID | Question | Answer | Reference |
|---|---|---|---|
| 431 | What do I have access to with the Power User Plan? | With the Power User Plan, you have unrestricted access to all courses and TM1 Horizon! • You will have access for 12 Months + New topics or features will be added to the course throughout the 12 month membership, keeping you up to date • Each course comes with 10 hours of training server access. Each course can be completed in 8 hours • Choose between self paced and Online Classroom Training • Take the Skills Acknowledgement after each course to get your knowledge endorsed and receive a digital badge that can be shared on LinkedIn. • Exclusive access to the our community platform, Cubewise EDU Community Hub, for likeminded TM1 users • Online All-Access pass to TM1 Horizon 2021, scheduled for October this year and access to over 200 video presentations from past conferences |
Link |
| 432 | How do I request for Self Paced Training? | Submit the Power User Self Paced Training Request form. Please allow 2 business days for EDU to set up the training server (weekdays only). EDU hours: Mon to Fri, 9:00am - 5:00pm Sydney Time |
Link |
| 433 | How much notice should I give to schedule Self Paced Training? | We require minimum 2 business days notice to set up the training server (weekdays only). EDU hours: Mon to Fri, 9:00am - 5:00pm Sydney Time |
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| 434 | Where can I find the dates for Scheduled Online Classroom Training? | Online Classroom Schedule | Link |
| 435 | How do I register for Scheduled Online Classroom Sessions? | Email edu@cubewise.com and let us know which course you would like to register for. | |
| 469 | When does registration close for Scheduled Online Classroom Training? | Registrations close 2 weeks before the scheduled online classroom date. If registration has closed, you can email edu@cubewise.com to check if there are spots available, |
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| 470 | Can I repeat a course? | No, the Power User Plan gives you access to take a course once. You can choose either Online Classroom or Self Paced Training. |
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| 471 | How do I renew my Power User Plan? | If you would like to renew your membership, please email edu@cubewise.com |
Solo Plan
| wdt_ID | Question | Answer | Reference |
|---|---|---|---|
| 431 | What do I have access to with the Solo Plan? | The Solo Plan is the best option if you want to enrol in one course. • You will have access for 12 Months + New topics or features will be added to the course throughout the 12 month membership, keeping you up to date • Each course comes with 10 hours of training server access. Each course can be completed in 8 hours • Choose between self paced and Online Classroom Training • Take the Skills Acknowledgement after each course to get your knowledge endorsed and receive a digital badge that can be shared on LinkedIn. • Exclusive access to the our community platform, Cubewise EDU Community Hub, for likeminded TM1 users |
Link |
| 432 | Can I compare the different Training Plans? | Yes! Choose which plan works best for you. | Link |
| 433 | I am interested in registering for another course. What should I do? | Fill in the form and we will get back to you. | Link |
| 434 | How do I upgrade to the Power User Plan? | Email edu@cubewise.com and we will get in touch with you. |
Training Server
| wdt_ID | Question | Answer | Reference |
|---|---|---|---|
| 431 | How do I check I am able to connect to the Training Server? | Run the connectivity test | Link |
| 432 | Encountered a connection issue? | If the connectivity test was not successful, please pass this link to your IT Support team | Link |
| 433 | What should I do if I am unable to connect to the Training Server? | Do you use a VPN on work laptops? Please switch it off and try again. |
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| 434 | I switched off my VPN, I am still unable to access the training server. What do I do? | Does your company have IT policies in place for accessing certain sites? Have you previously had issues accessing a remote desktop connection? If you answered Yes, you will have to reach out to your IT department for assistance. |
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| 442 | When will I receive my Training Server? | Once you register for a class, you will receive your training server details 1 business day before training commences. |
Scheduled Online Classroom
| wdt_ID | Question | Answer | Reference |
|---|---|---|---|
| 431 | How is Online Classroom Training conducted? | Trainer led through our video training platform | Link |
| 432 | What is the duration of the course? | 1 day per course | |
| 433 | How often is training conducted? | Once a month or contact us to schedule an exclusive training date | |
| 434 | What resources are provided? | Online Course Resource, Training Server and Exclusive access to the Community Hub | |
| 435 | How do I register for Scheduled Online Classroom Sessions? | Let us know which course you are after. Please email edu@cubewise.com. | |
| 436 | Can I get my knowledge endorsed? | Take the Skills Acknowledgement to get your knowledge endorsed and receive a digital badge that can be shared on LinkedIn. Student to complete Skills Acknowledgement (open book), please note that achievement of a score of 100% will receive the badge. |
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| 437 | Where can I find the dates for Scheduled Online Classroom Training? | Online Classroom Schedule | Link |
| 438 | I have not received access to the training resource. What do I do? | When you register for a course, Cubewise EDU will send you a confirmation email. Along with this mail you will also receive an invitation from Cubewise-edu@mn.co to join the training resource. Email edu@cubewise.com if you don't receive the invitation. |
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| 439 | What is the software used to run the Online Classroom Training? | Online Classroom Training is conducted via Zoom. Follow this link to check that your computer has the necessary resources |
Link |
Self Paced Training
| wdt_ID | Question | Answer | Reference |
|---|---|---|---|
| 431 | How is Self Paced Training conducted? | Self taught with 1-hour of mentoring per course | Link |
| 432 | What is the duration of a self paced course? | 7 days | |
| 433 | How often is self paced training conducted? | You can select ant date to start! | |
| 434 | What resources are provided? | Online Course Resource, Training Server and Exclusive access to the Community Hub | |
| 435 | How much of server usage do I get? | Your training server comes with 10 hours of usage time to complete your training. Our courses can be completed in 8 hours. |
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| 436 | Can I get my knowledge endorsed? | Take the Skills Acknowledgement to get your knowledge endorsed and receive a digital badge that can be shared on LinkedIn. Student to complete Skills Acknowledgement (open book), please note that achievement of a score of 100% will receive the badge. |
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| 437 | Can I request for extra days to complete my Self Paced Training? | Yes, email edu@cubewise.com minimum 1 business day before your class commences to request for extra days. | |
| 438 | I have not received access to the training resource. What do I do? | When you register for a course, Cubewise EDU will send you a confirmation email. Along with this mail you will also receive an invitation from Cubewise-edu@mn.co to join the training resource. Email edu@cubewise.com if you don't receive the invitation. |
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| 439 | I am having a technical issue while following training. Who do I contact? | Your first point of contact should be the tutor assigned to your course. You will find the Tutor contact details in the training email which was sent to you. If you are unable to react your tutor email edu@cubewise.com EDU hours: Mon to Fri, 9:00am - 5:00pm Sydney Time |
Skills Acknowledgement
| wdt_ID | Question | Answer | Reference |
|---|---|---|---|
| 431 | What is the Skills Acknowledgement? | Cubewise EDU is providing a Skills Acknowledgment Digital Badge for students who have undertaken our training and passed an assessment to have their knowledge endorsed. | Link |
| 432 | How much should I score to pass the Skills Acknowledgement? | In the assessment the student must score 100% to achieve the badge. Successful students will be presented with a digital badge for their achievement, which can be shared on social media platforms and can be easily verified. |
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| 433 | Is the Skills Acknowledgement mandatory? | The Skills Acknowledgement is not mandatory, but highly recommended. Companies can use the Skills Acknowledgement to measure their ROI for sending their staff to training, plus it’s a great way for student to reinforce the content they had just learnt. |
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| 434 | When Can I attempt the Skills Acknowledgement? | The Skills Acknowledgement will commence at the end of class. Student to complete Skills Acknowledgement (open book) |
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| 435 | I passed the Skills Acknowledgement, when will I receive my digital badge? | You will receive your Digital Badge within 5 Business days. |
TM1 Developer Credential
| wdt_ID | Question | Answer | Reference |
|---|---|---|---|
| 431 | What is the Developer Credential? | Cubewise EDU have developed a robust, professional TM1 Developer Credential that defines the bar of “what is good TM1 and Planning Analytics development” and more specifically “what does one need to be able to prove that he or she can implement a working, robust TM1 and Planning Analytics system given reasonable functional requirements?” The result is a chance for TM1 Developers around the world to earn their Credential, which will finally help employers find proven TM1 and Planning Analytics capability, and help TM1 Developers prove their ability in the market. The credential is open to everyone worldwide. It is recommended that the candidate have experience in developing real-world TM1 models. |
Link |
| 432 | What do I need to know for the TM1 Developer Credential? | It is recommended that you: • know very basic SQL knowledge • know how to write inter and intra Cube rules • know how to use TurboIntegrator using advanced tabs • know how to write time-related rules for forecasting • know how to setup TM1 security • know how to setup Chores • know how to use Active Forms and Action Buttons • know how to use TM1 Applications folder • have developed TM1 models in a real-world environment • know basic MDX |
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| 433 | How is the Practice Test for the Developer Credential conducted? | The TM1 Developer Credential comes with a Practice Test. This assessment is similar to the TM1 Developer Credential where you will be asked to build a model from scratch. The practice test comes with a Windows virtual server for 7 consecutive days to develop a specified model. Similar to the TM1 Developer Credential, the Practice Test can be developed within 48 hours (2 consecutive days). After the scope is completed, your model will be assessed and feedback will be provided. |
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| 434 | How is the Developer Credential conducted? | All candidates receive a Windows virtual server with TM1 and IBM Planning Analytics, and a scope of work. Candidates will get 48 hours to develop a model. The credential is open book and can be developed anywhere. The model developed by the candidate will be marked by a lead assessor verified by Cubewise EDU. An online video interview will follow to complete the assessment. Successful candidates will be awarded a digital badge, that can be printed. |
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| 435 | What to I need to achieve to pass the Practice Test? | To pass the Practice Test, you will need to achieve 80% or more in each of these key sections: Design, TurboIntegrator, Rules, Administration and Application. | |
| 436 | What to I need to achieve to past the Developer Credential? | To pass the TM1 Developer Credential, the candidate will need to achieve 80% or more in these key sections: Design, TurboIntegrator, Rules, Administration and Application. A video interview will then be organised between you and the assessor. Successful candidates will be emailed their digital badge by Cubewise EDU. |
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